Yes, the company I worked for last year shut down the travel portion of the company. It was very sad since when it started it was the first of its kind. People blamed the economy, but it was more the lack of innovation and adding new products. But no one asked me or the other reservation agents.
Actually, it seemed the executives did not ask for any input for any projects. Let's design a website that is not user friendly, or even remotely similar in operation to others of its kind. People do not use or visit a website if it is not easy to operate, there is no need since there is a similar one a click away.
Then there is changing the products offered on a website. And the price, what is up with that? The one website that is left I cannot figure out what they are selling. But it is not my issue, it is theirs.